Data Protection Policy

499bt's Privacy Policy — Your data is completely safe with us

We understand how valuable your personal information is. That is why every piece of data at 499bt is protected with the highest level of security. Reading this policy will help you understand what we collect, why we collect it, and how it is used.

Last Updated: January 2026
Language: Bengali
GDPR Compliant
Before You Read

By registering or using 499bt's services, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

Section 01

Introduction & Your Consent

499bt takes your privacy seriously. This Privacy Policy explains what personal information 499bt collects, how it is used, and the steps we take to keep it secure. This policy applies to our website, mobile app, and all related services.

With the trust of our Bangladeshi users in mind, we have written 499bt's Privacy Policy entirely in Bengali — so you can clearly understand how we handle your information.

By creating an account with 499bt, you agree to this Privacy Policy. If anything still feels unclear or uncomfortable, reach out to us directly – we're always here for you.

Legal Jurisdiction

This privacy policy has been drafted in accordance with international data protection laws and applicable local regulations.

Section 02

What types of information do we collect?

499bt collects only the data that is necessary. We never ask for information we don't need. See the table below for details:

Data Type Example Reason for Collection
Identity Information Name, Date of Birth, NID KYC & Age Verification
Contact Information Phone, Email, Address Account Management
Financial Information BKash/Nagad Number, Bank Payment Processing
Transaction History Deposits, Withdrawals, Bets Account Records
Device Information IP, Browser, OS Security & Fraud Prevention
Usage Patterns Pages Visited and Time Spent Service Improvement

Some information is provided directly by you (such as during registration), while other data is collected automatically (such as your IP address). 499bt will never ask for your social media passwords or any unrelated personal information.

Section 03

Purpose & Use of Data Collection

499bt uses your information for specific, legitimate purposes only. We never use your data for anything unnecessary.

  • Account Management: To accurately manage your profile, transactions, and betting history.
  • Payment Processing: To process deposits and complete withdrawals.
  • Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
  • Customer Service: To resolve your issues and complaints quickly.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out of this at any time).
  • Service Improvement: To analyze usage patterns and improve the quality of the 499bt website and app.
  • Legal Obligation: To comply with applicable laws and regulations.
Unsubscribe from Marketing Emails

You can opt out of promotional emails or SMS at any time through your profile settings.

Section 04

Who Is Your Data Shared With?

To be clear: 499bt never sells your data. We do not share your personal information with any advertisers or third-party companies. However, there are a few limited circumstances where data sharing is necessary:

Payment Processors

Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.

Regulatory Authority

Information may be disclosed in response to lawful requests from licensing authorities or law enforcement agencies.

Technology Service Providers

Limited data may be shared with trusted technology partners for hosting, security, or analytics services — all of whom are bound by our privacy agreements.

What We Never Do

499bt never sells your data, shares it with advertisers, or uses it for any purpose without your consent.

Section 05

How Long Is Your Data Retained?

499bt does not retain your data indefinitely. Each type of information has a defined retention period.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Requirements
Transaction Records 7 Years Financial Regulations
KYC Documents 5 Years Regulatory Obligations
Customer Service Records 3 Years Dispute Resolution
Log Files & Cookies 12 Months Security Analysis
Marketing Information Until Consent Is Withdrawn Based on Your Preferences

After the defined period, data is securely deleted or anonymized. No information is retained beyond what is legally required.

Section 06

Cookies & Tracking Technologies

The 499bt website and app use cookies — small data files stored on your device that help us improve our services.

Cookie Type Purpose Retention Period
Essential Login Sessions, Security Deleted at end of session
Functional Language Preferences, Settings 1 Year
Analytics Website Usage Patterns 6 Months

You can disable cookies at any time through your browser settings. Please note, however, that turning off essential cookies may affect the functionality of certain 499bt features.

Section 07

Your Rights & Controls

You have full rights over your own data. 499bt respects these rights and supports you in exercising them.

Right to Access

You can request to see what information 499bt holds about you at any time.

Right to Rectification

Contact our support team to correct any inaccurate or outdated information.

Right to Erasure

You may request the deletion of any data held beyond legal obligations.

Right to Data Portability

You have the option to download your data in a readable format.

Right to Restrict Processing

Request that your data be restricted from use in specific circumstances.

Right to Object

You may object to the use of your data for marketing or other specific purposes.

Exercise Your Rights

To exercise any of your rights support@499bt.ws. We aim to respond within 30 days.

Section 08

Security Measures & Protection Technology

499bt uses industry-leading technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

  • SSL/TLS Encryption: All communication between you and our servers is encrypted.
  • Two-Factor Authentication (2FA): Two-factor authentication for added account security.
  • Firewall Protection: Multi-layer firewall protection to prevent unauthorized access.
  • Encrypted Database: All stored data is fully encrypted.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Restricted Access: Staff can only access information that is necessary for their role.
In the Event of a Data Breach

In the event of a data breach, affected members will be notified within 48 hours and prompt remedial action will be taken.

Section 09

Children's Privacy & Protection

499bt strictly prohibits access by anyone under 18. We do not knowingly collect data from children or minors.

If we suspect that a minor has opened an account using a false age, we will immediately close that account and delete all associated data.

Protection for Minors

If you suspect anyone under 18 in your household is accessing your 499bt account, please notify us immediately.

Section 10

Privacy Policy Updates

499bt may update this privacy policy from time to time. If significant changes are made, we will notify you via email or app notification.

Continuing to use 499bt after any changes have been made indicates your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Change History

Last updated version of this Privacy Policy: January 2026. Contact support to request a previous version.

Section 11

Get in Touch — We're Always Here

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us. The 499bt privacy team is always ready to help.

Email

support@499bt.ws
Typically responds within 24 hours

Live Chat

On the 499bt website or app
24/7 Bengali Support

We respond to privacy-related requests within 30 days of receipt. If a matter requires more time, we will let you know in advance.

Why Is Your Data Safe with 499bt Fully Secure

We believe in actions, not just words. See our commitment to protecting your privacy.

End-to-End Encryption

Every data transmission on 499bt is protected with 256-bit SSL encryption. Your information cannot be intercepted in transit.

We Don't Sell Your Data

499bt never sells your personal data to third parties. This is a core principle we do not compromise on.

Your Data, Your Control

You have full control over your data — view, correct, delete, or download it at any time.

Internationally Compliant

499bt complies with GDPR and international data protection standards. Your rights are recognized globally.

Restricted Staff Access

Even 499bt employees cannot access your full information — only authorized personnel may view limited data as required by their role.

Quick Security Alert

If suspicious login activity is detected, 499bt will alert you immediately.

Safe & Trusted

Your Privacy Is Protected —
Join 499bt Now

Your data is safe with us. Register with 499bt today and enjoy the best betting experience in Bangladesh.

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